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Feature - Platform Services
Feature - Platform Services
Services that power accounts, media handling, annotations, and recruiter workflows.
Platform Services
The core platform focuses on reliable profiles, secure media handling, clear entitlements, and safe recruiter workflows. We prioritise transparency over hidden automation.
Service overview
| Service | Purpose |
|---|---|
| Account and identity | Manage player/recruiter signup, email verification, and role-based access. |
| Talent profiles | Store structured player data, availability, and representation details. |
| Entitlements and billing | Apply free versus paid plan limits, guardian-managed billing, and progression access rules. |
| Guardian workflow | Track invitations, consent state, visibility unlocks, and under-18 billing handoff. |
| Media pipeline | Transcode uploads for streaming, generate thumbnails, and serve media via signed URLs. |
| Annotation service | Persist manual tags, notes, and highlight groupings created by players. |
| Discovery index | Keep search filters fast and surface recently updated profiles first. |
| Secure messaging and trials | Support encrypted conversations, trial requests, confirmations, and follow-up. |
| Notifications | Email and in-app alerts for wishlist activity, guardian steps, progression events, and trial updates. |
Operational focus
- Verify recruiter accounts before they can browse players.
- Keep free, paid, and guardian-managed access paths consistent across dashboard, messaging, and progression surfaces.
- Validate uploaded media for supported format, duration, and size.
- Respect visibility settings when players unpublish videos or archive their profile.
Data handling
- Data is stored in EU cloud regions with encryption at rest and in transit.
- Removing a video or profile entry revokes recruiter access immediately.
- Full account deletion purges related media, wishlist matches, and related player-owned records.
- Secure messaging uses encrypted payload handling, with guardians included automatically when the account requires it.
Infrastructure built to showcase real performances without overpromising automation.